WARRANTY
CONFIDENCE FOR LIFE
WITH THE NATRELLE® CONFIDENCEPLUS™ WARRANTY PROGRAM
Coverage valid for warranty claims on/after January 1, 2020.
Surgery must be performed in Canada.
Allergan is pleased to offer the ConfidencePlus™ and ConfidencePlus™ Premier warranty options as part of our long-term commitment to ensuring you remain confident in the integrity of your NATRELLE® silicone gel-filled or saline-filled breast implants. Recipients of our NATRELLE® breast implants are automatically protected against rupture or deflation with the ConfidencePlus™ warranty program at no charge.
WARRANTY INFORMATION
CONFIDENCEPLUS™ WARRANTY
Automatic enrolment in our ConfidencePlus™ warranty program, at no charge, includes coverage for NATRELLE® silicone gel-filled or saline-filled breast implants:
- 10 years of guaranteed financial assistance for rupture & deflation of up to $1,200 USD (saline) or $3,500 USD (silicone) in out-of-pocket expenses for surgical fees, operating room and anesthesia expenses not covered by insurance
- Lifetime product replacement for rupture & deflation
- 10 years of complimentary product replacement for late seroma
- 10 years of complimentary product replacement for capsular contracture Baker grade III/IV
- Complimentary round gel upgrades (from saline)
- Free contralateral breast implant replacement at the surgeon's request
- Coverage for BIA-ALCL lifetime product replacement, up to $7,500 USD in out-of-pocket expenses not covered by insurance
- Non-cancellable terms
CONFIDENCEPLUS™ PREMIER WARRANTY
Protection can be enhanced by upgrading to the ConfidencePlus™ Premier warranty for a $200 USD enrolment fee, which offers additional benefits.
When purchased within 45 days of surgery for the low enrolment fee of $200 USD, the ConfidencePlus™ Premier warranty is available for saline-filled NATRELLE® breast implants and includes:
- 10 years of guaranteed financial assistance for deflation of up to $3,500 USD in out-of-pocket expenses for surgical fees, operating room and anesthesia expenses not covered by insurance
- Lifetime membership in the Premier Program with a one-time payment of $200 USD
ADDITIONAL INFORMATION ABOUT BIA-ALCL COVERAGE FOR BOTH GEL AND SALINE BREAST IMPLANTS
Compared to general population, breast implant patients have an increased risk of developing Breast Implant-Associated Anoplastic Large Cell Lymphoma (BIA-ALCL), but the risk is very low. In the unlikely event of a BIA-ALCL diagnosis, patients with Allergan implants are eligible for up to $7,500 USD of out-of-pocket surgical cost assistance toward the removal of the breast implant(s) and the associated scar tissue (complete capsulectomy). Allergan will also provide replacement implant(s) at no charge. For coverage eligibility, surgeons are directed to contact Allergan and provide appropriate documentation.
AS ALWAYS, PATIENT SAFETY IS ALLERGAN'S FIRST PRIORITY.
We are working closely with leading surgeons worldwide to increase awareness of BIA-ALCL and the importance of early diagnosis. We will continue to work with the medical community to further the understanding of this uncommon disease.
COVERAGE INFORMATION
Coverage valid for warranty claims on/after January 1, 2020.
Surgery must be performed in Canada.
EVENTS COVERED
ConfidencePlus™ warranties apply to cases of loss of shell integrity resulting in implant rupture or deflation, capsular contracture Baker grade III/IV and late seroma that require surgical intervention and rare events coverage for breast implant-associated anaplastic large cell lymphoma (BIA-ALCL).
EVENTS NOT COVERED
The ConfidencePlus™ warranties do not apply to:
- Dissatisfaction with implant size or aesthetic appearance
- Adverse reactions other than implant rupture, deflation, capsular contracture Baker grade III/IV, late seroma and BIA-ALCL
- Loss of product integrity caused by open or closed capsulotomy
- Removal of implants due to double capsule
- Other manufacturers' products
- Financial reimbursement for a non-NATRELLE® replacement product in lieu of a NATRELLE® replacement product
THE BENEFITS
Coverage valid for warranty claims on/after January 1, 2020.
Surgery must be performed in Canada.
BENEFITS
CONFIDENCEPLUS ™
CONFIDENCEPLUS ™ Premier
Product Replacement
Lifetime Rupture and deflation
✓
✓
Capsular contracture (Baker grade III/IV):
10 years following date of implantation surgery
✓
✓
Late seroma: 10 years following date of implantation surgery
✓
✓
Free Contralateral Implant Replacement
(on request)
✓
✓
Round Silicone Gel Upgrade
(from saline)
✓
✓
Financial Assistance*
Operating room, anesthesia surgical fee coverage
Deflation (only within 10 years)
Up to $1,200 USD
Saline-filled only
Up to $3,500 USD
Saline-filled only
Rupture (only within 10 years)
Up to $3,500 USD
Silicone-filled only
Not Applicable
BIA-ALCL confirmed (up to $7,500 USD)
✓
✓
Non-cancellable terms
Yes
Yes
Enrolment Fee
No Charge
$200 USD**
* Subject to review and approval by Allergan after submission of all required documentation
** Within 45 days of surgery
PRODUCT COMPLAINT OR WARRANTY PROCESS QUESTIONS?
Phone: 1-800-668-6424 (select option 5, then option 1)
Email: AUS-BreastInternationalComplaints@allergan.com
Click here for full terms and conditions.
MEDICAL INFORMATION QUESTIONS?
Phone: 1-800-668-6424 (select option 5, then option 1)
Email: MR-MedicalInformation@allergan.com
